Between one-to-one video consultations and detailed reporting on your sales and calls, BeamCart gives sales teams a concrete way to take control of their customer support and their conversion rate.
Start a call on the spot, or schedule a meeting for whenever suits your customer best.
Show your products or your process live, with screen sharing built into the call.
Put the team you already have to work, serving customers with the same quality of service.
Present your products with clear, detailed cards the customer sees instantly.
Adding to the cart is built to avoid mistakes and leave the decision with the customer.
Let your advisors find the item they are after quickly, with search built over your catalogue.
Track the volume, length and performance of your calls and your advisors at a glance.
Pinpoint exactly which sales came out of each call.
Review a complete history of every activity, for full traceability.
Stay on top of the events that matter in real time, at your desk or on your phone.
Invite customers to join you with a link you can share anywhere.
Most calls run between one and eight minutes. The advisor can see the page the customer is on before picking up, which cuts the setup short.
No. The console runs in the browser, on desktop and on tablet. There is nothing to install on the advisor side or the customer side.
Yes. Every product the advisor pushes appears in the customer's cart straight away, and the customer is still free to remove it before checking out.
Call volume and length, peak hours, missed calls, and the sales closed during a call, attributed to the advisor who made them.
Data export is available on the Enterprise plan. The other plans include the dashboard and the monthly report.
An alert appears in the console and a notification is sent to their phone. Both fire as soon as a customer joins the queue.
Install the app in a few minutes and give your team everything you have just seen.
*Free to install. Usage charges apply.
