Pricing that grows with your store
Three distinct plans to assure your conversion rate growth. Don't want to fully commit? Try our free plan until you decide to adopt.
| Feature | Starter 0 $/month Install | Pro 299 $/month Install | Enterprise 599 $/month Install |
|---|---|---|---|
| For small stores getting started. | For growing stores that need more. | For large operations with specific needs. | |
| Plan | |||
| Taken on each sale closed during a call. Nothing is charged on the rest of your store. Commission on sales | 2% | 1% | 0% |
| Video conversation time per month, across every advisor. Call hours included | 4 h / month | 20 h / month | 40 h / month |
| Number of advisors | Unlimited | Unlimited | Unlimited |
| On Essential, new calls pause at the quota unless you allow overage billing. On Pro and Enterprise, each extra hour is billed 6 USD. Call-hour top-ups | $3 / h | $3 / h | $3 / h |
| Live call | |||
| No app, no account, no download. Your customers tap the button and land with a member of your team. One-click video call | Included | Included | Included |
| The advisor can show a page or a product sheet during the call. Screen sharing | Included | Included | Included |
| The advisor drops the products they recommend straight into the cart during the call. Real-time cart | Included | Included | Included |
| Advisor console | |||
| Waiting queue | Included | Included | Included |
| A push alert as soon as a customer is waiting in the queue. Mobile notifications | Included | Included | Included |
| Main and secondary colors, light/dark mode, and different button styles with modular settings. Full customization options | Included | Included | Included |
| Invitation links | Included | Included | Included |
| Advisor-to-advisor messages | Included | Included | Included |
| Data and reporting | |||
| Peak hours, call lengths and missed calls. Call statistics | Included | Included | Included |
| Statistics on sales made during calls, filtered by advisor. Attributed sales | Included | Included | Included |
| Support | |||
| Email support | Included | Included | Included |
| A live walkthrough of the advisor console with our team, on a call, before you go live. Demos | Included | Included | Included |
| We set the button up in your theme, walk your advisors through the console and stay on hand for the first calls. Onboarding | Not included | Not included | Included |
Prices in US dollars, billed monthly. Commission applies only to sales closed during a call.
Frequently Asked Questions
How are call hours counted?
Only time spent in video conversation is counted. The queue, missed calls and time an advisor spends merely available do not count.
What happens if I go over my hours?
Sur Essentiel, les nouveaux appels se mettent en pause une fois le quota atteint, sauf si vous autorisez la facturation du dépassement. Sur Pro et Entreprise, rien ne se coupe : chaque heure d'appel supplémentaire est facturée 6 $ US. Votre consommation est visible dans l'application et vous êtes prévenu avant d'atteindre la limite.
Does the commission apply to my whole store?
No. It only applies to sales closed during a call. The rest of your store is never touched.
Can I change plan?
At any time, in either direction, with no commitment. The change takes effect on the next cycle.
Not sure which plan fits?
Start on Starter for free. Nothing is charged until a call turns into a sale, and you can move up whenever you need to.
*Free to install. Usage charges apply.