Stores comparing BeamCart and Boutiq want the same thing: a button on the product page that starts a private video call with their own team, so a shopper’s question gets answered and the right items end up in the cart.
Boutiq’s main feature is the client profile: an associate sees a client’s purchase and browsing history. BeamCart is built around the call itself. A live queue shows who is waiting, the advisor checks their camera and mic before answering, shares their screen, searches the catalog and adds products to the shopper’s own Shopify cart, and can transfer the call, book an appointment or leave a note for the rest of the team. Every sale is credited to the advisor who closed it.
This page goes through both tools one area at a time: calls, appointments, selling, customers, reporting, the store button and integrations, then pricing with worked monthly costs. Each section says what the two do and how they differ, so you can see which one fits the way your store sells.
Key takeaways
- Best for: BeamCart suits premium and Shopify boutiques that want the private call itself, with a free plan to start. Boutiq is built for high-volume and omnichannel retailers with large sales teams that want client profiles and CRM-style clienteling.
- Price: BeamCart starts at $0 a month with 2% commission. Boutiq starts at $90 a month with 3%. At the top, BeamCart’s commission is 0% against Boutiq’s 2.5%.
- Team size: every BeamCart plan includes unlimited advisors. Boutiq caps associates at 2, 10 or 40 depending on the plan.
- Calls: both offer a private one-to-one call, screen sharing, a cart built with the shopper, instant or booked calls, and no install for the shopper.
- Integrations and languages: Boutiq lists named integrations (Klaviyo, Gorgias, Zendesk, GA4, Segment) and five languages. BeamCart works in English and French.
BeamCart vs Boutiq at a glance
| Feature | BeamCart | Boutiq |
|---|---|---|
| Best for | Premium and Shopify boutiques that want private calls with their own team | High-volume and omnichannel retailers with large sales teams |
| Starting price | $0 / month | $90 / month |
| Free plan | Yes | No |
| Free trial | 30 days on Pro | 14 days |
| Commission on sales made in calls | 2%, 0.5% or 0% | 3%, 2.75% or 2.5% |
| People who can take calls | Unlimited on every plan | 2, 10 or 40, by plan |
| Included call time | 240, 900 or 2,400 minutes | 20, 100 or 400 hours |
| Extra call time | $0.10, $0.06 or $0.03 a minute | $3.00, $2.75 or $2.50 an hour |
| Languages | English and French | English, French, German, Italian, Spanish |
| Host app | Phones, Tablets, Computers | Tablets |
Calls
Both put a shopper on a private one-to-one video call from a button on the storefront, instant or booked, with screen sharing and no app or account for the shopper. Both can also send a link that starts a call with one specific customer.
On BeamCart the advisor sees a live queue of who is waiting, with their device and language, and checks their own camera and mic before answering. A live call can be transferred to a colleague or to the advisor’s own phone, and the advisor can put the customer on hold. A shopper without a microphone can type to the advisor.
Appointments and availability
Both support booked calls, and Boutiq lets each host set a custom availability schedule.
On BeamCart a manager sets the hours the team takes appointments, the appointment length, the minimum notice and how far ahead shoppers can book, and can block a whole day. Advisors get a reminder ten minutes before an appointment and can send the call link or a reminder by email. Each advisor also has an availability switch, and the console pauses them automatically after a period of inactivity.
Selling during the call
Both let the advisor search the catalog during a call and build a cart with the shopper. Boutiq’s shared cart is synced with Shopify. On BeamCart the advisor adds products straight to the shopper’s own Shopify cart, so checkout is the one the shopper already knows, and the cart updates live as quantities change.
BeamCart’s search covers collections, sorting, stock levels and variants. A shopper can also show the advisor a product they are looking at, and the advisor adds it to their cart in one click. Boutiq does not offer this.
Customers and ratings
On Boutiq, hosts match a client by login, name or email and see their purchase and browsing history. On BeamCart the advisor searches recent calls and Shopify customers and sees their orders, total spent and contact details, and keeps notes on each customer that the whole team can read.
Both ask the shopper for a rating after the call. Boutiq lets the admin choose a 1 to 5 satisfaction score, an NPS score or thumbs, and reports feedback per host. BeamCart collects an advisor score and an app score, with an optional comment, and shows them in the statistics.
Reporting
Both report on calls. BeamCart shows calls answered and missed, average wait and duration, the share of calls that led to a sale, peak hours, days of the week, customer languages and a table per advisor. Sales are credited to the advisor who closed them, a manager can assign a sale by hand, and the last 30 days of calls can be downloaded as a CSV file.
The button on your store
Both let you restyle the button on your store. Boutiq has widget color, helper text, corner position and avatar. BeamCart lets you set the logo or image, the colors, the text, the size, the side of the screen and the distance from the edge, with a live preview, from the console.
Integrations and languages
Boutiq lists named integrations with Klaviyo, Gorgias, Zendesk, GA4 and Segment, supports five languages (English, French, German, Italian and Spanish) and has an iPad app for hosts. BeamCart works in English and French, and the advisor console runs in a browser, including on a phone.
Pricing
Boutiq’s price rises with the number of associates, since each plan caps them. On BeamCart a bigger team costs nothing extra: you pay for call time and, on the lower plans, a share of the sales the calls close. Extra minutes are billed as used, never cut off.
Boutiq
-
Lite$90 / month
3% of sales made through Boutiq, 2 sales associates, 20 hours a month, $3.00 per extra hour
-
Pro$300 / month
2.75% of sales, 10 sales associates, 100 hours a month, $2.75 per extra hour
-
Advanced$900 / month
2.5% of sales, 40 sales associates, 400 hours a month, $2.50 per extra hour
A 14-day free trial is listed in its FAQ and on its Shopify listing; no free plan is published. The pricing page does not name the currency. Custom plans are available on request.
BeamCart
-
Starter$0 / month
2% commission on sales closed in calls, 240 call minutes
-
Pro$49 / month
0.5% commission, 900 call minutes
-
Enterprise$99 / month
0% commission, 2,400 call minutes
Unlimited advisors on every plan. Extra minutes are billed as used (Starter $0.10, Pro $0.06, Enterprise $0.03 a minute), never cut off. Billed through Shopify.
Cost in practice
Three example months, each priced on the cheapest plan that fits, on both sides.
| Example month | BeamCart | Boutiq |
|---|---|---|
| $2,000 sales, 2 h of calls | $40Starter | $150Lite |
| $8,000 sales, 5 h of calls | $89Pro | $330Lite |
| $30,000 sales, 20 h of calls | $99Enterprise | $990Lite |
Estimated from published prices, included time and commission rates, before taxes.
At low volume, BeamCart’s free Starter plan charges only a small commission on calls that sell. At mid volume, Pro stays near its monthly price. At high volume, Enterprise’s 0% commission makes the bill a flat fee. Boutiq’s commission applies on every plan, so its bill rises with sales.
Which to choose
Choose Boutiq if…
- You run a premium or Shopify Plus brand and want client profiles and CRM-style clienteling.
- You rely on tools like Klaviyo, Gorgias or Zendesk and want them connected.
- You want the call experience in German, Italian or Spanish as well as English and French.
Choose BeamCart if…
- You want a $0 plan to start, or a plan with 0% commission.
- You want call minutes included and extra minutes billed as used.
- You want sales attributed to each advisor out of the box, and a guided setup call.
FAQ
Is BeamCart an alternative to Boutiq?
Yes. Both are Shopify apps for private one-to-one video calls between a shopper and your own team. Boutiq leans toward client profiles for premium brands; BeamCart leans toward the call itself, with a free plan to start.
Which is cheaper?
In the three example months above BeamCart costs less. Its entry plan is $0 against $90 a month, and its top plan takes 0% of sales against 2.5%. Boutiq includes more call hours on each plan, which the example months account for.
Do both take a commission?
Yes. BeamCart takes 2%, 0.5% or 0% of sales closed in calls, depending on the plan. Boutiq takes 3%, 2.75% or 2.5% of sales made through Boutiq.
Do shoppers need an app or an account?
No, on either one.
Is there a free plan or a free trial?
BeamCart has a free plan, and Pro starts with a 30-day free trial. Boutiq has no free plan; it lists a 14-day free trial.
How many people can take calls?
BeamCart has unlimited advisors on every plan. Boutiq allows 2, 10 or 40 associates, depending on the plan.
Which has more integrations and languages?
Boutiq. It lists named integrations with Klaviyo, Gorgias, Zendesk, GA4 and Segment, and supports five languages. BeamCart works in English and French.
Conclusion
Choose Boutiq if you run a premium or Shopify Plus brand, want client profiles and CRM-style clienteling, and need Klaviyo, Gorgias or Zendesk connected on day one.
For everyone else, BeamCart is the better choice: a private video call that ends with products in the cart, for less money at every volume we could price, with unlimited advisors and a free plan to start.
Sources
Verified from Boutiq’s public pages on October 1, 2026. Spotted an error? Tell us