Bambuser is a video-commerce platform: scheduled live shows, shoppable video and a one-to-one video consultation product, sold to brands up to large enterprises. BeamCart is a Shopify app for private one-to-one calls with your own team, priced by calls and minutes rather than audience views.
Bambuser’s plans are measured in monthly views, and one-to-one sits beside its shows. BeamCart’s plans are measured in call time and commission. If you need live shows, white-label or an SDK, Bambuser has them. If you need your own team talking to shoppers, BeamCart has less to set up.
What each product does
Bambuser sells live shows, shoppable video and a video consultation product for one-to-one conversations, drop-in or booked. It targets brands selling high-value or complex products (luxury, fashion, beauty, electronics) and enterprise teams. The one-to-one side includes co-browsing and queue management, and it integrates with many commerce platforms.
BeamCart is a Shopify app. A shopper clicks a button on your storefront, an advisor from your team answers on video, shares their screen, adds products to the shopper’s Shopify cart and can book a follow-up. The shopper needs no app and no account.
Pricing
Bambuser has four plans. Free is $0 a month for 250 views (up to 25K visits), 2 users and 1 domain, and includes one-to-one consultation. Essential is $79 a month, billed annually ($948), for 2,000 views, 3 users and guided onboarding. Pro is $249 a month and adds 10 or more users, human support, a white-label option, a mobile SDK and SSO. Enterprise is custom, billed yearly, with a dedicated customer manager and full white-label. Extra views cost $0.25 each.
| Plan | Price | What it includes |
|---|---|---|
| Free | $0 / month | 250 views a month (up to 25K visits), 2 users, 1 domain, one-to-one consultation |
| Essential | $79 / month | Billed annually ($948); 2,000 views a month, 3 users, guided onboarding |
| Pro | $249 / month | 10+ users, human support, white-label option, mobile SDK, SSO; custom pricing available |
| Enterprise | Custom | Billed yearly; dedicated customer manager, full white-label |
Plans are priced by monthly views, with $0.25 per extra view, which also applies to consultations. Free includes one-to-one consultation, limited to 250 views a month and up to 25K visits. Prices are in USD. How a call counts against views is not published.
The unit is views, and the $0.25 per extra view applies to consultations too. Prices are in USD. How a call counts against views is not published. Human support starts on Pro at $249 a month; the Free plan lists AI chat support.
| Plan | Price | What it includes |
|---|---|---|
| Starter | $0 / month | 2% commission on sales closed in calls, 240 call minutes |
| Pro | $49 / month | 0.5% commission, 900 call minutes |
| Enterprise | $99 / month | 0% commission, 2,400 call minutes |
Unlimited advisors on every plan. Extra minutes are billed as used (Starter $0.10, Pro $0.06, Enterprise $0.03 a minute), never cut off. Billed through Shopify.
BeamCart’s plans are built around the call. Starter is $0 a month with 2% commission and 240 included minutes. Pro is $49 with 0.5% commission and 900 minutes. Enterprise is $99 with 0% commission and 2,400 minutes. Pro starts with a 30-day free trial, extra minutes cost $0.10, $0.06 and $0.03, advisors are unlimited on every plan, and email support is included on all of them.
The call
Bambuser’s consultation product supports one-to-one video, drop-in or booked, with screen sharing, appointment booking and analytics with AI call insights. Agents can add products to the shopper’s cart during a call. Whether shoppers need an app or account is not published.
On BeamCart, the advisor adds products to the shopper’s real Shopify cart through the app, set up in a guided call. Shoppers need no account or download.
Features
Built from what each company states publicly. A feature the company does not state publicly is left out of the table.
| Feature | BeamCart Best | Bambuser |
|---|---|---|
| Calls | ||
| Private 1:1 video call from the storefront | Yes | Yes |
| Screen sharing | Yes | Yes |
| Live queue of waiting shoppers for the advisor | Yes | Yes |
| Transfer a live call to a colleague | Yes | Yes |
| Invite a customer to a call by link | Yes | PartlyLinks to a general queue |
| Availability switch for each advisor | Yes | Yes |
| Selling | ||
| Advisor adds products to the shopper's cart | Yes | Yes |
| Product search with collections, stock and variants | Yes | Yes |
| Customer lookup (calls, orders) | Yes | PartlyCall list, no customer search |
| Appointment booking | Yes | Yes |
| Store button appearance (logo, colors, text, position) | Yes | PartlyWidget options only |
| Team and results | ||
| Call analytics | Yes | Yes |
| Shopper ratings after each call | Yes | Yes |
| Call data export (CSV) | Yes | Yes |
| Plans and access | ||
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
Setup, reporting and attribution
Bambuser lists call analytics with AI insights, useful for automated call summaries. It does not publish whether sales are attributed per advisor. BeamCart gives call analytics and credits each sale to the advisor who closed it.
Bambuser’s Essential plan includes guided onboarding, and Enterprise adds a dedicated customer manager. BeamCart offers a guided setup call of under an hour.
What Bambuser offers
Bambuser covers more than private calls.
- Live shows and one-to-one consultation on one platform, with co-browsing and queue management on the one-to-one side.
- A free plan and a trial that needs no credit card.
- Enterprise options: white-label, SSO and a mobile SDK, plus a wide list of platform integrations.
Where BeamCart is stronger
BeamCart is priced by calls and minutes, not audience views. Advisors are unlimited from the free plan up, email support is included on every plan, and the cart and appointments are set up by a Shopify app and a guided call. There is no show schedule to run and no module list to learn.
Which to choose
Choose Bambuser if…
- You want live shows and one-to-one consultation from the same vendor.
- You need white-label, SSO or a mobile SDK.
- You sell on several platforms, such as Salesforce, Magento or BigCommerce, as well as Shopify.
Choose BeamCart if…
- You want a Shopify app made for one-to-one calls, with prices based on calls and minutes you can predict.
- You want the shared cart and appointments set up through a Shopify app and a guided call.
- You want sales attributed to each advisor and shoppers who need no account.
Verdict
Choose Bambuser if you want live shows and one-to-one consultation from the same vendor, need white-label, SSO or a mobile SDK, or sell on several platforms besides Shopify.
If you run a Shopify store and want your own team talking to shoppers, BeamCart is the better choice: it starts free, its price is predictable, it attributes every sale to the advisor who closed it, and setup takes under an hour.
Sources
- Bambuser pricing
- Bambuser video consultation
- Bambuser one-to-one documentation
- Bambuser knowledge base: call feedback
- Bambuser knowledge base: preparing a drop-in call
- Bambuser on the Shopify App Store
Verified from Bambuser’s public pages on October 1, 2026. Spotted an error? Tell us