Immerss and BeamCart overlap on live one-to-one shopping on a Shopify store. Immerss is a modular platform: an AI sales agent, shoppable video, live streams and co-shopping, sold as separate modules. BeamCart is one product, private video calls with your own team, with plans built around calls and minutes.
If you want one vendor for AI, live events and co-shopping, Immerss covers more. If you want conversations between shoppers and your own team, BeamCart publishes its price, included minutes and commission before you install.
What each product does
Immerss targets mid-market and enterprise direct-to-consumer brands (jewelry, luxury fashion, beauty, electronics). Its modules are an AI Sales Agent that hands off to a human, Video Shopping for shoppable video and live streams, and Guided Co-Shopping for live one-to-one shopping by chat, video or voice. It lists integrations with Gorgias, Intercom and Zendesk, and support for platforms beyond Shopify.
BeamCart is a Shopify app for private one-to-one video calls with your own team. It has no AI agent and no broadcasts. The advisor can share their screen and add products to the shopper’s cart, and appointments, notifications and statistics are included.
Pricing
Immerss prices by module. The AI Sales Agent is $55 a month ($600 a year, with a 14-day free trial). Video Shopping is $92 a month ($1,000 a year). Guided Co-Shopping, the module comparable to BeamCart, is priced by monthly store visits rather than calls: free up to 1,000 visits, and from $110 a month ($1,200 a year if paid annually) at 2,000 and above. Seats are unlimited, no commission is listed and prices are in USD. A custom quote applies above 1 million monthly visits.
| Plan | Price | What it includes |
|---|---|---|
| AI Sales Agent | $55 / month | 24/7 AI sales agent; $600 a year if paid annually; 14-day free trial (Shopify listing) |
| Video Shopping | $92 / month | Shoppable video and live streams from your site; $1,000 a year if paid annually |
| Guided Co-Shopping | $110 / month | Live one-to-one shopping by chat, video or voice, appointment setting, SMS follow-ups; priced by monthly visits; $1,200 a year if paid annually |
Guided Co-Shopping is priced by monthly store visits, not by calls or minutes: free up to 1,000 visits, from $110 a month at 2,000 and above. Seats are unlimited, no commission is listed and prices are in USD. The price of extra usage is not published. A custom quote applies above 1 million monthly visits.
The price of extra usage is not published, so the Immerss figures on this page are starting prices.
| Plan | Price | What it includes |
|---|---|---|
| Starter | $0 / month | 2% commission on sales closed in calls, 240 call minutes |
| Pro | $49 / month | 0.5% commission, 900 call minutes |
| Enterprise | $99 / month | 0% commission, 2,400 call minutes |
Unlimited advisors on every plan. Extra minutes are billed as used (Starter $0.10, Pro $0.06, Enterprise $0.03 a minute), never cut off. Billed through Shopify.
BeamCart publishes minutes, commission and extra-minute rates. Starter is $0 a month with 2% commission and 240 included minutes. Pro is $49 with 0.5% commission and 900 minutes. Enterprise is $99 with 0% commission and 2,400 minutes. Pro starts with a 30-day free trial, extra minutes cost $0.10, $0.06 and $0.03, and advisors are unlimited on every plan.
Cost in practice
Immerss charges by store visits and BeamCart by calls and minutes, so each example pairs a traffic level with a call volume. Up to 1,000 visits a month Immerss is free with no commission, which is cheaper than BeamCart Starter’s 2% once sales close in calls. At 2,000 visits or more, Immerss starts at $110 a month, and BeamCart costs less in each example. Immerss has not published the price of extra usage, so its real bill may be higher.
| Example month | BeamCart | Immerss |
|---|---|---|
| 1,000 visits or fewer · $2,000 sales, 2 h of calls | $40Starter | $0Free |
| 2,000+ visits · $2,000 sales, 2 h of calls | $40Starter | From $110Guided Co-Shopping |
| 2,000+ visits · $8,000 sales, 5 h of calls | $89Pro | From $110Guided Co-Shopping |
| 2,000+ visits · $30,000 sales, 20 h of calls | $99Enterprise | From $110Guided Co-Shopping |
Estimated from published prices, included time and commission rates, before taxes.
The call
Immerss describes co-shopping as live one-to-one shopping by chat, video or voice, with appointments, SMS follow-ups and no download. Screen sharing is part of the call on both. On BeamCart the advisor can show a product page, a size guide or a cart.
Immerss spreads one platform across an AI agent, live events and co-shopping. BeamCart’s whole product is the call, so there is less to configure and learn.
Features
Built from what each company states publicly.
| Feature | BeamCart Best | Immerss |
|---|---|---|
| Calls | ||
| Private 1:1 video call from the storefront | Yes | Yes |
| Screen sharing | Yes | Yes |
| Selling | ||
| Advisor adds products to the shopper's cart | Yes | Yes |
| Customer lookup (calls, orders) | Yes | PartlyNo past calls |
| Appointment booking | Yes | Yes |
| Team and results | ||
| Call analytics | Yes | Yes |
| Sales attributed per advisor | Yes | Yes |
| Plans and access | ||
| Shoppers need no app or account | Yes | Yes |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
Setup, reporting and attribution
Immerss lists analytics and attribution by advisor, across AI conversations, events and co-shopping. BeamCart gives call analytics and credits each sale to the advisor who closed it, in the console advisors already use.
BeamCart installs from the Shopify App Store, with a guided setup call of under an hour.
What Immerss offers
Immerss offers more than private calls.
- An AI sales agent that hands off to a human, plus live events and shoppable video, from one vendor.
- Co-shopping is free up to 1,000 visits a month, with unlimited seats, which makes it cheap to try.
- Named integrations with helpdesk tools (Gorgias, Intercom, Zendesk) and support for platforms beyond Shopify.
Where BeamCart is stronger
Everything about BeamCart’s price is on the page before you install: the plan, the commission, the included minutes and the cost of extra minutes. The call is the whole product, each sale is credited to the advisor who closed it, shoppers need no account, and the free plan has no cap on the number of calls. You never pay for modules you will not use.
Which to choose
Choose Immerss if…
- You want an AI sales agent that hands off to a person, plus live events, from one vendor.
- You also sell outside Shopify, for example on WooCommerce or Salesforce Commerce Cloud.
Choose BeamCart if…
- You want private one-to-one calls only, with included minutes and a commission rate shown up front.
- You want the advisor to see a customer’s past calls and orders from the console.
- Your team is small and wants a guided setup call, under an hour.
Verdict
Choose Immerss if you want an AI sales agent and live events alongside co-shopping, or you sell on more than Shopify.
If you want more of your visitors talking to your own team, BeamCart is the better choice: one product, one published price, minutes included and unlimited advisors. Start on the free plan and decide from your own results.
Sources
Verified from Immerss’s public pages on October 1, 2026. Spotted an error? Tell us